Privacy policy

Cheeva Som Retreat — Houston, TX

Last updated: August 2026

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1. Introduction
   Cheeva Som Retreat ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect
   We may collect the following information when you book an appointment, fill out a form on our website, or visit our spa: contact information such as your name and phone number; booking details such as appointment dates, selected treatments, and preferences; health-related information you voluntarily share so we can provide safe, appropriate treatments (such as allergies, injuries, or medical conditions relevant to your session); and website usage data, such as pages visited and device type, collected through cookies and similar technologies via our website platform (Wix).

3. How We Use Your Information
   We use your information to schedule and manage your appointments, personalize your treatments and ensure your safety, communicate with you about your bookings, improve our services and website experience, and comply with applicable legal and licensing requirements.

4. Health Information
   Any health information you share with us is used solely to provide safe and effective treatments. It is treated as confidential, is accessible only to your therapist and authorized staff, and is never sold or shared for marketing purposes.

5. Sharing of Information
   We do not sell, rent, or trade your personal information. We may share information only with service providers who help us operate our website and booking system, including our website platform (Wix), under confidentiality obligations, or when required by law.

6. Cookies
   Our website, built on Wix, uses cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function properly.

7. Data Security
   We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. Your Rights
   You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your information, subject to legal and record-keeping requirements. To make any of these requests, please call us at 713-527-8003.

9. Children's Privacy
   Our services and website are not directed to children under 18. Minors may only receive treatments with the consent and accompaniment of a parent or legal guardian.

10. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
    If you have questions about this Privacy Policy or how we handle your information, please call us at 713-527-8003. We'll be happy to help.

 

Cheeva Som Retreat, 1915 S Shepherd Dr, Houston, TX 77019, 713-527-8003