Cheeva som retreat massage in river oaks
BOOKING POLICIES
Booking & Cancellation Policy
Cheeva Som Retreat - 1915 S Shepherd Dr. 77019.
At Cheeva Som Retreat, every appointment reserves a therapist's time exclusively for you. Our policies exist to respect their time, our business, and every client waiting for an appointment. By booking with us, you agree to the following:
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Cancellations
We understand plans change. You may cancel your appointment free of charge with at least 24 hours' notice before your scheduled time. Cancellations requested less than 24 hours before the appointment are not accepted, and the booking is non-refundable.
Rescheduling
Need a different day or time? No problem — you may reschedule your appointment at any time, as long as you notify us at least 2 hours before your scheduled session, so we can manage our therapists' schedules. To reschedule, simply call us to 713-527-8003.
Refunds
All bookings are final and non-refundable. Once your appointment is booked and your treatment has been received, no refunds will be issued under any circumstances. If you were not satisfied with your experience, please contact us directly — we take every concern seriously and will work with you personally to make it right.
Chargebacks
At the time of booking and check-in, every client provides their information and completes our intake form. These records confirm your booking and attendance. Any chargeback filed after receiving a service will be disputed with this documentation. If you have any issue with a charge, please contact us first — we are always willing to resolve concerns directly.
Late Arrivals
Please arrive at least 10 minutes before your session. Arriving late may shorten your treatment time, as sessions must end on schedule out of respect for the next client. Late arrivals are charged the full session price.
Respect for Our Team
Our therapists are professionals who dedicate their time and expertise to your wellbeing. We kindly ask all clients to treat our staff with courtesy and respect. Cheeva Som Retreat reserves the right to refuse service to anyone who behaves inappropriately toward our team.
Questions? Call us- we're happy to help. 713-527-8003
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By using our services, you agree to these terms. We encourage you to review these terms regularly, as they are subject to change without prior notice.
